From our perspective, a great outcome was achieved with everything. You guys have been excellent!

Alexis Beckwith
Human Resources Director
AVIVA

Easygoing, approachable and highly aware of the clients’ needs.

Dianne Adamo
Senior Manager, Organisational Development
Savings & Loans Credit Union

The success of TAC Insurance was very much a team effort… I was fortunate in having a fine team working with me. Quantum's achievements are widely acknowledged outside of TAC Insurance and have played a major role in developing a very professional workforce.

Leon M L'Huillier
Ex-Chairman & CEO
TAC Insurance

Professional, client-focused, methodical.

Vicky Dimanopoulos
A/Employee Relations Manager
Insurance Commission of WA

I am delighted with the partnership approach and feel of the service from Quantum. Thank you for the excellent support. Also with Quantum's service and pro-active approach. It's a pleasure to work with you.

Karen Buckingham
Senior Organisational Development Consultant
Western Power

One of the best service providers I deal with. Always provide an excellent service, readily accessible and nothing is too difficult, Quantum does a fantastic job.

Mark Smith
Head of Business Services
Police and Nurses Credit Society

The service provided by all Quantum staff was exceptional. All staff were professional and responsive to my needs at all times. Congratulations.

Helen O'Reilly
Executive Manager, Employee Relations
NSW Teacher's Credit Union

Thanks for all your assistance over the past few months - it has been great to work with such an efficient and friendly bunch of people. Des - a special thanks for all you have done up here, it is going exceptionally well thanks to you and Ian - thanks for multiple emails with all the stats., impressive work.

Daryll Hinde
Office of the CEO
Gold Coast City Council

Thank you for your help in designing and analysing our survey data… it has proved to be an extremely useful and beneficial tool

General Manager, Human Resources
National Finance Company

Quantum has done a great job in working with SA Water and delivering presentations to our senior managers. David has been highly regarded by the senior managers and his communication and explanations were clear and thorough

Human Resource Project Manager
South Australian Water Corporation

Excellent work by the Quantum team in the face of some challenging circumstances.

Organisational Development Project Manager
NSW Energy Company

Excellent. A dedicated, customer focused company, which delivers superior performance. Quantum is a wonderful company to work with. Requests are always met promptly, staff are accessible at all times, are responsive and deadlines are always met.

Kate Scott
Organisational Development Project Manager
CSL Limited

Quantum's surveys are the BMW of the survey world.

Bill Brooks
General Manager, Service Centre
Suncorp - Metway

News

Quantum Client Briefing: Unraveling the truths of Organisational Culture.

"Culture hides more than it reveals... Strangely enough, what it hides, it hides most effectively from its own participants." - Edward T. Hall, author of Beyond Culture and The Hidden Dimension.

Quantum's current Client Briefing explores the inherent problems that underlie cultural measurement.

Sample Clients

Featured Articles

Quantum's latest Case Study reviews the Member Satisfaction Survey conducted by B&E Credit Union earlier this year and the benefits derived from this project . Click here to view.

Congratulations!

Breville Espresso Machine

Quantum would like to congratulate Neville Parsons from Holiday Coast Credit Union on winning the Breville Fresca Espresso Machine in Quantum's Abacus convention competition. Thank you to all who entered.

Quantum Management Indicators - Employee Surveys

Quantum Management Indicators is a leading Human Resources Consulting firm that specialises in creating and implementing customised Employee Surveys and Customer Surveys. Established in 1992, Quantum is based in Melbourne with offices throughout Australia and Asia. Our expertise extends to customising the following types of Employee Surveys and Customer Surveys:

Employee Opinion Surveys

Employee Engagement Surveys

Organisational Culture Surveys

Customer Satisfaction Surveys

Pulse Surveys

360° Surveys

Internal Customer Surveys

Safety Culture Surveys

At Quantum we don’t pull standard Employee Surveys off the shelf and hand them to you. We add value to your business by taking the time to understand your specific information needs and by customising an Employee Survey to fit your unique requirements.

From the initial consultation through to disseminating your Employee Survey results, we work closely with you to:

design an Employee Survey based on your organisation’s specific information needs
ensure you understand the Employee Survey methods and processes
provide you with value-added user-friendly information
show you how to use this information to improve your organisation’s performance

Quantum’s proven reliability to collect accurate, well-researched, impartial information explains why we have a 97% client retention rate. We invite you to browse our website and call us today on (03) 9249 9570 to find out why our clients consistently tell us we are flexible, responsive and great value for money.

Quantum Management Indicators on LinkedIn

Engagement | Culture | Effectiveness