About Us

Since 1992, Quantum has developed and implemented staff surveys for over 1000 clients (which range from small local organisations to large multinationals). The staff surveys implemented by Quantum have assisted our clients to improve their organisational effectiveness by providing detailed information on employee engagement, corporate culture (values) and internal service quality.

Our staff surveys, based on international organisational development models, are complemented by proven methodologies and reporting formats that have been developed through extensive research and experience.

Quantum’s staff surveys are best differentiated from our competitors by the following attributes / features:

Extensive Customisation

Our staff surveys are significantly more customised than most of our major competitors. At Quantum we don’t pull staff surveys off the shelf and hand them to you. We add value to your business by taking the time to understand your specific information needs and tailoring a staff survey to fit your unique requirements.

Partnership Approach

We work closely with our clients to assist with staff survey coordination and to ensure a great response rate.

Responsiveness

Results from the staff survey are delivered promptly (two weeks turnaround versus six or more weeks) with practical advice on how to best leverage them.

Simplicity

Our simple, time-saving graphs and charts distil a huge amount of information from the staff survey onto one page so that you can view at a glance your organisation’s strengths and weaknesses in comparison to external benchmarks.

Industry Specific Benchmarking

Our extensive and varied client database enables us to offer reliable and up to date external benchmarking for your specific industry sector.

Action Planning

We recognise that a staff survey is a means and not an end in itself. The real work begins after your staff survey has been completed. We have developed a unique Action Planning Process to help our clients utilise staff survey results and implement an ongoing program of continuous improvement.

Cost Effectiveness

New clients consistently comment on how cost effective our staff surveys are in comparison to their former staff survey providers and our major competitors.